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The LOWA Help Centre contains a comprehensive collection of helpful information about our products and services.
Simply select the appropriate category to find the topics that interest you – from product details and care instructions to frequently asked questions.
If you still cannot find the answer to your question or need additional support, our team is always happy to help. Contact us directly – we will assist you personally.
E-Mail
You can contact us by e-mail here
We usually respond within 24 hours.
Email service-eu@lowa.com now
telephone contact You can reach us by telephone here
You can reach our telephone support Monday to Thursday from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m., as well as on Fridays from 9:00 a.m. to 12:00 p.m.
(Phone support only in German or English)
Call +49 8137 999 0 now
