Contact

REPAIR OF PROFESSIONAL SHOES

WE CHECK WHAT IS POSSIBLE.

If your shoes from one of the PROFESSIONAL collections need repairing, we offer the right service in our service workshop. Simply send us an enquiry using the form below and attach clear pictures of your shoe so that we can assess which services are possible for your shoe and which repairs we can offer you. We will get back to you as soon as possible!

HOW IT WORKS

Your first point of contact for all repairs under warranty is your LOWA dealer. With their expertise, they are best placed to judge what to do and whether your shoes should be sent in for repair or a complaint. If it is a complaint under warranty, then take the shoe to the retailer or send it to the retailer if the shoe was purchased online or elsewhere (you can find all retailershere). Please always enclose a copy of the proof of purchase and a brief description of the problem with the shoe. The retailer will then take care of the rest of the complaint process.

Is your shoe no longer under warranty or would you like to replace something?
Then we will be happy to help you!

DO YOU HAVE ANY QUESTIONS?

Name

Street and house number

Postal code

City

Country

Telephone number

E-mail

Model name or item number

You can find the name of your shoe on the label attached to the inside of the shoe tongue.

Message

Attachments (e.g. photos of the shoe)

Drag and drop files or click to select

Bestätigung

Mit dem Absenden der Anfrage akzeptieren Sie die Allgemeinen Geschäftsbedingungen und die Datenschutzerklärung.
In Ihrem Interesse, geben wir Ihre Anfrage eventuell an Partner oder Tochterunternehmen weiter.